Terms of Service

Effective Date: 26/06/2026

Company Name: Komfort Stay

Address: Christian Basti, G.S. Road, Guwahati, Assam

Contact Number: +91 9707510303

Email Address: mail.komfortstay@gmail.com

Welcome to Komfort Stay. By accessing our website (https://komfortstay.co.in/) and making a reservation or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our website and services, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts. If you do not agree to these terms, please do not use our website or book our accommodations.

2. Bookings and Reservations

  • Confirmation: All reservations are subject to availability and written/digital confirmation by Komfort Stay.

  • Payments: Bookings must be secured via the required payment method (advance deposit or full payment as specified at the time of booking).

  • Pricing: All rates are subject to change without notice, but confirmed rates at the time of booking will be honored.

3. Check-in and Check-out Policies

  • Check-in Time: [Insert Time, e.g., 2:00 PM]

  • Check-out Time: [Insert Time, e.g., 11:00 AM]

  • Identification: All guests are required to present valid government-issued photo identification (e.g., Aadhaar Card, Passport, Voter ID) upon check-in as per local regulations. Foreign nationals must present a valid passport and visa.

4. Cancellation and Refund Policy

  • Cancellations: Cancellations made [Insert Number, e.g., 7 days or 48 hours] prior to the check-in date may be eligible for a full or partial refund, subject to the terms of your booking.

  • No-Shows: Failure to arrive on the check-in date will be treated as a no-show and will result in the forfeiture of the total booking amount.

  • Refund Processing: Approved refunds will be processed within [Insert Number, e.g., 5–7 business days] to the original payment method.

5. Guest Conduct and House Rules

  • Damages: Guests are responsible for any damage caused to the property, furnishings, or equipment during their stay. The cost of repair or replacement will be charged to the guest.

  • Smoking and Parties: Komfort Stay maintains a strict [Insert Policy, e.g., non-smoking/no-party] policy in the rooms/apartments. Violations may result in additional cleaning fees or immediate eviction without a refund.

  • Visitors: Non-registered visitors may be subject to property security policies and time restrictions.

6. Limitation of Liability

Komfort Stay is not liable for any loss, theft, or damage to personal property left in the rooms or on the premises. We are also not liable for any failure or delay in performance caused by circumstances beyond our reasonable control (force majeure).

7. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page with an updated Effective Date. Your continued use of our services constitutes acceptance of those changes.

8. Contact Information

If you have any questions or concerns regarding these Terms of Service, please reach out to us at:

  • Email: mail.komfortstay@gmail.com

  • Phone: +91 9707510303

  • Address: Christian Basti, G.S. Road, Guwahati, Assam